On June 27, 2019, the popular web hosting control panel cPanel announced a new pricing structure that is making waves across the hosting industry. Months after cPanel was acquired by Oakley Capital, cPanel announced a change in pricing that will affect both providers and users. Reactions among those in the industry range from irritated to completely distraught, and there is no shortage of information pertaining to the levels of outrage. Beyond the storm of criticism, we take a look at what exactly has changed, and how your monthly hosting bill could be affected.
Previously, cPanel licenses were billed on a per-server basis, regardless of how many users were currently hosting on the server. For example, a license cost around $45 per month or $425 per year for a single server installation for a single user as well as for 1000 users. Moving forward, cPanel has decided to instead bill on a per-user basis while drastically changing the accumulated cost. Some companies and users were shocked to see an 800%-1000% increase in their cPanel bill.
New cPanel Pricing
The cPanel website innocently displays their new Account Tiers, as seen in the image below. For Solo, Admin, and Pro accounts used on the cloud, the sticker shock is kept to a minimum. However, the Premier account “Up to 1000 Accounts – Each Account after 100 Accounts $0.20 each” can leave many users holding the bag.
A Hosting Review article states, “Many companies tend to put more than a hundred accounts on one cPanel server; some have up to a thousand users on a machine. Clearly, this change will have a massive effect on them. The more users per server a company will have, the bigger the price increase will be.”
How will you be affected?
Unfortunately, every web host provider and user will be affected by cPanel’s recent announcement. In the coming weeks and months, you will most likely receive notices from your hosting providers explaining the changes and exactly how much your monthly bill will change. The price increase is so vast and unprecedented that there is no way to avoid passing the costs on to the end-user.
Was this change anticipated?
According to a post from Hostinor, “Absolutely not. As mentioned here, we expected to see a price increase as part of the acquisition but not nearly to this extent. The expectation was that we would see an approximate 20% increase, but had planned to take a hit for around 50 – 70% without the need for ‘restructuring’.”
The reality of the situation is that tech acquisitions are not a new phenomenon, and often lead to industry changes we do not agree with. Luckily, if the cPanel price increase is more than your business is willing to take on as an expense, there are additional options for control panels. However, you may also have to face the fact that replacement control panels most likely do not offer the same coverage, functionality, and support that you may be used to.
As always, if you have any questions about this issue or any other pertaining to your 100TB web hosting account, please feel free to contact our expert technical support staff at any time, day or night. They are available around the clock to help answer any questions you may have.